Sonny's Computer Services
12406 Corlett Avenue 
Cleveland, Ohio 44105-2908
216-921-8215

Name first:______________________Last :_______________________

Address:_________________________APT./Suite Number:______________

City:____________________________State:___________________________

Zip Code:_________+4_________Email:___________________________

Phone Daytime:____________________Evening:___________________

         Cell:__________________

Product Information:

Make________________  Model:_____________Serial Number______________________

Service Requested____________________________________________________________


Do you have unsaved data?_____Would you like us to try to save?_____If so sorry no GUARANTEES for this service.

Select the service you need from below or on website under Catalog.

Services
Diagnostic Services $35.00 (waived if service is purchased)
DC jack replacement including parts $139.00

Payment. Total included or prepaid:_________

       Credit Card payment can be made through PayPal (we prefer PayPal) we can even email you an invoice or include information on order form.

     Payment Type: Money Order: _____ PayPal: _______ PLEASE DO NOT SEND CASH.

       
       Paypal Payment Email sonny0956live.com request a paypal invoice

Shipping Information

You are responsible for all shipping cost and packing your Laptop/Notebook unit so it arrives in a safe.
Any package sent with postage due will be refused. We are not responsible for any packages lost or damaged during shipment to us. 
We advise insure the item being sent. Please pack tight and carefully.

We pay return postage to you.

Please Include: Your Broken Unit for Repair. This Completed Form. Complete Diagnostic Payment if sending check or Money Order/Cashiers Checks or Payment Information with
the Calculated Total in the Payment Due Box. Ship to the following address: Sonny's Computer Services 12406 Corlett Avenue Cleveland, Ohio 44105-2908
your items should be packaged carefully, in a sturdy box. Do not send in a padded envelope. Because of possible loss, we recommend that you insure your
package, return receipt requested, when using the mail. You are responsible for adequately protecting the items from further damage during shipment. Please
allow 4-7 business days after shipment before contacting for status of repair.

Laptop or Notebook can be shipped or dropped at:

Sonny's Computer Services

12406 Corlett Avenue

Cleveland, Ohio 44105

Note: Please pack securely and always ship insured

Most Models SERVICED:

All Prices (Except General Diagnosis) All Parts & Service are backed with a 90-day warranty. The $35.00 General Diagnosis fee allows you to send or bring in your unit(s) and have Sonny's Computer Services  repair expert diagnose your unit. Once we have determined the cause of your unit’s problem we will email/Call you a quote with the cost to repair the unit. The $35.00 per unit diagnosis fee is Non-Refundable and is not applied towards the repair cost.

If your unit has intermittent problems we will test for 2 days but cannot guarantee a repair. Intermittent issues will still be charged the $35.00 fee even if no problem is found. If intermittent issues continue the customer will be responsible for returning the unit and all shipping fees associated. If the issues are more than 90 days old you will be charged another $35.00 Diagnosis Fee. 

NOTE: Any unit left 30 days after we receive it with out payment for performed serviced will be considered abandoned.